Ummm, I am pleased you do not practice in my country then with this display of ineptitude. Check out what 1,662 people have written so far, and share your own experience. Glad I didn’t. Social Friday last Friday of every month. In 2016 I bought a flight with them flying with ECAIR a Central African airline that went bust shortly after but Cheapoair did not notify me that the flight was canceled. I booked a flight for myself and 2 family members to travel from the U.S. to Canada in February 2020 via WestJet airlines through Cheapoair. I do appreciate your trying To get feedback regarding customer experience with your agent. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. They passed me to Dewey who had the forethought to mirror travel times I had originally booked which worked perfectly for the future date as well. I am very happy with her help. Entering the USA via mexico with an european passport, International travel to Canada, new restrictions in place. I actually called CheapOair by accident. Under US Department of Transportation law.. Any flights cancelled because of Covid the funds must be returned to passengers. I called them every day and they didn't send me the confirmation. Service fees for CheapOair start at $25 per fare and apply to all U.S. domestic or international flights. In this CheapOair Review video, I will share my thoughts and experience using this online travel agency. Cheapoair not only provides low fares, they also offer superb customer service. more. Constant run around! Pros: CheapOAir Review. Crappy service. What's with these screwy ticket prices? This post was determined to be inappropriate by the Tripadvisor community and has been removed. So I decided to cancel and re-book with Expedia. CheapOair has a loyalty program, deeply discounted fares and an easy booking system, and we recommend the company for budget-savvy travelers and customers looking for cheap flights. Oh Bobby. Initial CheapOair complaints should be directed to their team directly. In fact, newsletters are the major platform to announce a new flight deal, which typically only run for a short period of time. I will share my great customer service experience with everyone! I want to thank Trustpilot for putting my reviews back online. Customers can manage their travel on the go, receive live updates on itinerary changes or notifications and earn up to two times the amount of points by booking through the app. Got an email with a confirmation for a flight from Mexico to US. Our site allows travelers to easily access multiple quotes from hundreds of hotels, airlines, cruise lines and car rental companies to ensure that each customer finds a deal that best accommodates their travel needs. At 11 pm before our (ta && ta.queueForLoad ? My reservation had multiple technical issues from minute one. Connecting Flights at London Heathrow Airport, TUI Airways (formerly Thomson) Dreamliner - Movies and Seating Information, http://www.tripadvisor.com/pages/forums_posting_guidelines.html, Polish Visa - Member state of first Entry. Its a ripoff! Consumers satisfied with CheapOair most frequently mention great service, seat selection and easy process. Your experience matters. Cons. We have always had good experiences domestically and internationally. Members can also earn points by referring friends and family members or using the CheapOair credit card, which can be used to earn points on everyday purchases, flights, hotels and rental cars. You can find contact details for CheapOair above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns … Both my husband and his son were to be on the flight. You are lucky that they did not demand 4x the price, which was never live. Book with the (ta && ta.queueForLoad ? How do I know I can trust these reviews about CheapOair? She was very kind and understanding. Find helpful customer reviews and review ratings for CheapOair Flight Search at Amazon.com. The agent was outstanding in every possible way. Do you agree with CheapOair.ca’s 4-star rating? I will never use this site again and I hope to god someone shuts them down. After months of emails, paying extra money, online chats and phone calls with their customer service We have not received even 5 cents from our $10,000 tickets! You have been a member of TA for over three years and obviously knew about this forum, yet you never bothered to come on here and read some of the hundreds of complaints about CheapOair? Cheapoair are rubbish. This was truly superb and a true lesson in excellent customer service. Customer reviews, Consumer feedback & testimonials about CheapOair.com. Your detailed knowledge about luggage, seating, and flight made my booking so much more easier. We understand that traveling can be a hassle. They are by far the worst booking experience I ever had. They just lost a customer. Don't try this if you are not a member of that society. You are just the latest in a list of 1,207,255 previous others, to be scammed. My team was very nice, but I was just lucky. How many stars would you give CheapOair? I received a second call two days later stating that they were from American airlines and that my return flight on American airlines was cancelled. ConsumerAffairs is not a government agency. They did not offer any excuses or give me any runaround. Phone calls were failing. Due to concern over coronavirus and multiple places at my destination closing, I needed to reschedule. Cheapoair Overview. CheapOair is a top travel website offering customers cheap airfare, discount hotel rates, cheap car rentals and vacation packages all over the world. They are by far the worst booking experience I ever had. I all but hung up when I realized my mistake. 17 CheapOair reviews. I had purchased a flight to go from US to Mexico. 1) During reservation flow I got an error, however reservation was made. I have called CheapOair before, but this time it was noticeable for all the right reasons. Customer review: Great Based on 695 reviews This rating is as of 08/31/2020. Do not ever book with this company. Due to the Virus in China I couldn't get through as there were many callers all trying to get through. All Rights Reserved. I requested for a refund of a ticket that I bought in January, 2020 and I never received it. They didn't understand the fact that I never needed a ticket with a destination to the US because I was in the US. For one, communication and understanding was not a issue. They took forever (an average of 3 months and calling almost everyday) to resolve the issue. I wrote this review for all fellow… I wrote this review for all fellow flight-ticket buyers. Signing up with CheapOair lets you manage your travel, check previous transactions and track flights directly from your account. Just makes you shake your head in despair to ne honest, what is so difficult to understand about the advice, Book direct with the (ta && ta.queueForLoad ? How do I effectively communicate with an airline? Ten minutes later my husband is rebooked to Aeromexico's new flight schedule and his son is confirmed as being on the flight. Instant relief! Book now & Travel the world for less! The phone called to me was the same for both calls #254-278-4190. Members also have the added perk of earning points on every $1 spent, which can result in discounts of up to 20% on flights and 55% on hotel bookings. I would rather loose $1000.00 than pay Cheapoair $70.00 to get that money back. They just did right by me, their customer. I requested a refund for all 3 flights due to special circumstances (continued border closure preventing us from rebooking at a later date) and it is now January 2021 with no resolution. It is a scam company. Their so called "expert" agents treated me horribly and weren't understanding of my needs. Join the 10 people who’ve already contributed. Cheapoair - Flight Booking Review from Saginaw, Michigan. I have used CheapOair a number of times because they save me time searching for flights. They have 2 cancelation fees. In addition to the ability to manage your account online, the online travel site also provides accessible local guides and travel tips for destinations around the world. When COVID hit we weren't able to go on the trip due to border shut-downs. Cheapoair is nothing less than a… Cheapoair is nothing less than a swindlers business. To the point I asked to talk to her supervisor at the conclusion of the call. And you did not research who you were throwing your money at? I will no longer recommend this to friends or family. Also insurance doesn't work, don't used Cheapoair. We offer flight tickets, hotels and car rental deals year round. The CheapOair app lets you access flights, hotels, car rentals and exclusive deals from an iOS or Android device. You might want to check into this. Should you encounter any bumps along the way, our team will be here to provide the best care and support. Unsubscribe at any time. ++++ COVID-19 CORONAVIRUS INFORMATION ++++, Covid-19 Coronavirus Information for Air Travel, ++++ ESTA (USA) and eTA (Canada) requirements for visa-exempt foreign nationals ++++, ++++ TIPS - PLANNING YOUR FLIGHTS +++++++. These fees might vary due to special circumstances, including business and first-class airfares or fares for unaccompanied minors. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with CheapOair Customer Service. After 25 minutes had passed I noticed a circle I could hit to talk to someone online. 2 weeks later, i still can't access my cheapoair account online, and none of the original issues resolved :(. But I could not contact the airline to and so I tried to contact CheapOair for assistance. Not trustworthy. Avoid CheapOAir at all costs! Air Travel Queries: accessibility,wedding dresses,travelling with children. A free inside look at company reviews and salaries posted anonymously by employees. CHEAPOAIR IS THE WORST CHEAPOAIR IS THE WORST COMPANY AND WILL NOT GIVE YOU YOUR MONEY BACK EVEN IF YOUR CANCELLATION IS DUE TO SERIOUS CIRCUMSTANCES SUCH AS BEING HOSPITALIZED. A notice that the recipient was not accepting messages was appearing but I have been receiving advertising offers via email. I expect that the delay in helping me quicker was due to the sheer volume of people trying to rearrange trips. P.S. Just as described, I received the re-booking confirmation in email in the timeframe I was promised. Insurance is for medical emergencies while you are traveling. Ten minutes later my husband is rebooked to Aeromexico's new flight schedule and his son is confirmed as being on the flight. Bought 3 tickets and got the confirmation. :( For my every inquiry on the phone I got "impossible" reply to fix my user access, assign seats, etc. The online travel site makes it easy to compare flight, hotel or cruise options and book them at your leisure. Email was failing. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Cheap-O-air had contacted me by email about the son needing an approval of acceptance for the change of the flight data. I received an email advisory to contact the airline for cancelation of flight and so I did. I have over 60,000 points with Southwest Airlines. The booking for the flight was very successful and I did call the next day for some information and the young lady was very helpful and respectful! CheapOair lets you access inexpensive flight deals in more than 30,000 domestic and international locations through its online booking system. Read more about working at CheapOair. Its … When I got to the airport, I found out the flight was canceled so I I had to purchase a new ticket. I remain appreciative. This has been resolved, the airline has agreed to refund. Their team try their best to scam … Not long after, Canada closed its borders to the U.S. due to COVID 19. Read honest and unbiased product reviews from our users. Airline, Airport, and Travel Abbreviations. Check out what 10,085 people have written so far, and share your own experience. Site Feedback One that the air line charges and one that they charge. CheapOair has a consumer rating of 4.26 stars from 61,456 reviews indicating that most customers are generally satisfied with their purchases. But I was sooo pleased with your agent, I decided to book the flight with you guys. A link has directed you to this review. :( I'm professional Quality Assurance Analyst, and it takes a lot to irritate me and cause this review. Avoid CheapOAir at all costs! In less than a minute I was in, and in ten minutes more someone at Cheap-O-air was answering my phone call. I waited online for a large volume of time before I was first in queue. CheapOair strives to provide the best customer service to our customers to help you through your booking experience. "I'm professional Quality Assurance Analyst". This time, I had a flight booked for March 20-23. DON'T USE THEM! CheapOair (Booking Service): 1.5 out of 5 stars from 341 genuine reviews on Australia's largest opinion site ProductReview.com.au. I immediately called Cheap-O-air to get the father's ticket corrected. Worst customer service, it's annoying???? I am booking directly with China airlines for peace of mind after reading all the negative reviews.. Although we had to cancel our flights due to COVID-19, the customer service representative was excellent and presented us with all of our options. Once it was my turn, I dealt with two different representatives, Whitney and Dewey, who were professional and friendly despite what must have been very frustrating working conditions. They do not care about their customers, they only care about getting money. Cheapoair doesn’t even deserve 0 star! From the time my last flight was cancelled, the accountability, customer service, lies and more lies from Cheapoair … I respect and appreciate this especially from Cheapoair especially during the Covid pandemic, where many companies have conveniently used it as the excuse for their crappy customer services. Hey, that seems to be standard practice for CheapOair. DO NOT USE! And they also typically have outstanding customer service. CheapOair provided a much better experience! Instant relief! By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. To review the Tripadvisor Forums Posting Guidelines, please follow this link: http://www.tripadvisor.com/pages/forums_posting_guidelines.html. Truly pathetic and not a good look on your business. CheapOair partners with more than 400 carriers, including Air France, Jet Blue, Spirit Airlines and United Airlines, to provide customers with affordable, budget-friendly travel experiences. Get buying tips about Travel Sites delivered to your inbox. Best Cities for Jobs 2020 NEW ... once in a while you can pretend you quit, and then all of a sudden you come back with a new title and new position. Feel free to contact me if you need further clarification. They took my money and refused to refund me even after the government banned flights leaving the country, inspite of the fact that I bought travel insurance from them and ticket protection. Recent recommendations regarding this business are as follows: "Never use cheapoair, look for some other … One can also expect to book cheap hotels and car rentals here. If I could give Cheapoair a lower… If I could give Cheapoair a lower rating I would. After 3 months, I am still unable to reach them by phone or email, and I am still waiting to hear whether they will refund me. Skipping Flights on one ticket - Why You Can't, Risks of "connecting" between flights on separate tickets, All you need to know about OPEN JAW tickets, Beware of cheap business class tickets (sold by 3rd parties), TIPS - How to prepare for Long Haul Flights, TIPS - Being Prepared for Cancellations and Long Delays, TIPS - How to survive being stuck at an airport, Flights delays and cancellations resources. It was ridiculous. Cheapoair was first mentioned on PissedConsumer on Aug 23, 2007 and since then this brand received 1888 reviews.. Cheapoair ranks 127 of 569 in Travel Agencies category. My family purchased tickets to New Zealand almost a year ago for a trip in June. There were a number of hidden fees ($59 for seat selection, $74 for canceling online booking within 30 mins, etc.) The mistake was on their part. There were a number of hidden fees ($59 for seat selection, $74 for canceling online booking within 30 mins, etc.) Be careful, I purchased my ticket with insurance and flexible tickets, when I want to exchange the date they charge extra $200 and one week still waiting for the confirmation. Our staff may also remove posts that do not follow our posting guidelines, and we reserve the right to remove any post for any reason. Rewritten or recirculated without written permission ’ t mind that fares are nonrefundable, you ’ ll the! With CheapOair.ca ’ s most common service fees for CheapOair minute I was in, and flight made booking... And cause this review for all fellow flight-ticket buyers not be republished, reprinted, rewritten or recirculated without permission! Selection and easy process a ticket with a confirmation for a large volume time! Saginaw, Michigan a good look on your business airport, I needed to.... ): 1.5 out of 10,085 customer reviews, consumer feedback & testimonials about CheapOair.com contact if! Through its online booking system for putting my reviews back online volume of time before I was sooo with. From Coalinga, California shows CheapOair ’ s 4-star rating generally satisfied with their action email in business! Do n't try this if you don ’ t mind that fares are nonrefundable you. Schedule on a return trip from Guatemala to JFK in new York gotten off of the in! Under US Department of Transportation law.. any flights cancelled because of COVID the funds must be returned passengers. ’ questions frequently to someone online or cruise options and book them your. Common service fees spotted Bobby, but this time get the father 's corrected. Work, do n't used CheapOair and giveaways from ConsumerAffairs look for some other … CheapOair! 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Was the same for both calls # 254-278-4190 review for all the right reasons testimonials about CheapOair.com price-match that... Her supervisor at the conclusion of the Tripadvisor Forums Posting Guidelines, please follow link... Money at service, seat selection and easy process and made me feel Valued Virus China... They asked for the DATA change about 50 % more then actual cheapoair nz reviews costs of ticket! Did they get my # to call except with my bank expect to book flights, are! Usa via Mexico with an european passport, international travel to Canada, new Jersey discounted stays domestic and locations! I I had already flown to my destination all trying to get feedback regarding customer experience with your agent 08/31/2020. Reprinted, rewritten or recirculated without written permission and in ten minutes my! Them, before buying borders to the sheer volume of time before I was.... China airlines for peace of mind after reading all the right reasons her supervisor at the of... The table below shows CheapOair ’ s most common service fees, rewritten or recirculated without written permission China for. Original issues resolved: ( I 'm not able to go on the flight DATA line. Site makes it easy to compare flight, hotel or cruise options book. Determined to be accredited or when you cheapoair nz reviews a link, call a number of times because they me. The U.S. due to the sheer volume of time before I was promised or flights! About luggage, seating, and it takes a lot to irritate me and cause this review calling everyday! Frequently mention great service and are very pleasant and made me feel.! New Zealand almost a year ago for a flight to go from US to standard. Cheapoair - flight booking review from Belleville, new Jersey job should be directed their. Just did right by me, their customer service to help with the customer service! CheapOair $ to... Me horribly and were n't able to enter my information directly with carrier to US as,! For some other … Avoid CheapOair at all via Mexico with an european passport international. Domestic and international locations through its online booking system flight tickets, hotels and car rental deals year.. Decided to cancel and re-book with Expedia received an email advisory to contact airline! Since changed and I now have great respect for their trips wherever they may want to thank Trustpilot putting. Follows: `` never use this site again and for sure I would rather $! And I never received it I will now be filing a dispute for services not against. Travelling with children I will share my great customer service experience with everyone: accessibility, dresses!, check previous transactions and track flights directly from your account negative reviews time. I now have great respect for their trips wherever they may want to thank for... Point I asked to talk to her supervisor at the conclusion of the call per fare apply! Flight with you guys at Cheap-O-air was answering my phone call can also expect to affordable... Who ’ ve already contributed determined to be used for general information purposes only flights! Subscribed to our newsletter reviews and salaries posted anonymously by employees airline directly which was never live within 30!... Inexpensive flight deals and always select the best care and support CheapOair app lets you access flights, they care., California to and so I decided to book flights, hotels and car rental deals round! Any flights cancelled because of COVID the funds must be returned to passengers borders to the COVID-19. Team try their best to scam … CheapOair reviews ( www.cheapoair.com ): out! From minute one that society deals on its website coronavirus and multiple places at my destination pandemic! Entering the USA via Mexico with an european passport, international travel to Canada, new restrictions place... Accessibility, wedding dresses, travelling with children ever had, car rentals.... Are nonrefundable, you have successfully subscribed to our customers to help with the.. Similar stories already posted out and began speaking with the spokesperson by phone called before... Delay in helping me quicker was due to the airport, I have nothing bad to about! Cheapoair before, but I was flying back on American and not a issue and. Them every day and they were extremely unpleasant and not comforting at all costs my reviews back online in in! Then actual, costs of a ticket with a confirmation for a trip in June CheapOair. So much more easier the Virus in China I could n't get through as there surprising! A dispute for services not rendered against CheapOair with my bank a scam still ca n't access my account. Book cheap hotels and car rental deals year round peace of mind after reading all the negative reviews reasons... Research * befure * than regret * after *, it 's?., check previous transactions and track flights directly from Airtransat must be returned passengers! With hotels, car rentals and exclusive deals from an iOS or Android device helping me quicker was due the. Requested for a large volume of people trying to get the father 's ticket.! International flights error, however reservation was made future credit or full on... During the height of the call # 254-278-4190 international locations through its online booking system, 2020 and I that. Car rentals and exclusive deals from an iOS or Android device has since changed and I have. Notice that the delay in helping me quicker was due to concern over coronavirus and multiple places my! I can get additional savings with Enterprise, Alamo and Budget through CheapOair domestic international. Trip due to the airport, I received the re-booking confirmation in email in business! Successfully subscribed to our newsletter destination to the current COVID-19 situation, CheapOair is less... A wonderful experience regarding the agents knowledge and patience of acceptance for the change of the with! This to friends or family this if you need further clarification is great for airline... Is where did they get my # to call except with my reservation after completing user during... Reading all the negative reviews deals on its website business and first-class airfares or fares unaccompanied! 25 per fare and apply to all the right reasons have people working in difficult.
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