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AXA will revert with claim decision within the following time frame. Alternatively, you can call 0330 024 1306. Remember to consider the above if you are driving someone else’s car. How reassuring is that! If you're looking for the easiest way to file your claims, you can fill the form below with the required information and one of our claims representatives will contact you shortly. Legal Expenses Cover for legal proceedings for you and against you, including solicitor’s fee up to €100,000 for claims by you and up to €25,000 to defend you against legal proceedings involving your car. File A Claim. Please note: if calling us about an accident outside of our working hours, we’re only able to provide emergency assistance for the recovery of your vehicle if it’s undriveable. With AXA XL's global footprint, culture of service and unparalleled expertise, we'll be there for you -wherever and whenever you need us. AXA Cooperative Insurance Company is a Saudi Joint Stock Company with a paid up capital of SR. 500,000,000 8641 Nasr Ibn Sayyar– Al Wizarat Dist. Rest assured that AXA will handle and settle your claims fairly. To find out how insurance policies respond, please visit our information hub. Legal expenses claims and advice. When you call us, we’ll quickly get your claim recorded, depending on the scale of the damage. Healthcare plans that are designed to suit a range of different needs, whether for yourself, your family or the health of your employees. You can let us know at renewal if you changed jobs, or you or any named driver has received a motoring conviction. We paid over 94.2% of customers’ travel insurance claims in the last year 1 . Yes, but to ensure your repairs are carried out to the vehicle manufacturer’s specifications and guaranteed, for your own convenience we would recommend you use one of our approved repairers. Our phone lines are still busy, but you can access and manage your policy 24/7 in your online account. You can make one claim in the insurance year and your No Claims Discount won’t be affected. Start a new claim. In event of an accident/damage to your vehicle, report immediately to the police, obtain the police report and notify AXA immediately. Present in 57 countries, AXA's 160,000 employees and distributors are committed to serving our 108 million clients. And we get that, that’s why we’re committed to making the claims experience as clear and as smooth as possible for you. To make a claim for repair or replacement of chipped, cracked or broken glass, complete this online booking form with Autoglass. Anyone will tell you that if you have to make an insurance claim, it can be a very stressful time, especially when your life’s already busy. Email : porta@axa.com.hk Remarks: If you disagree with our claim decision, you may submit an appeal to us within 90 days from the notice date of our Claim Settlement Advice or Notification of Claim Decision. According to the Environment Agency, over five million people in England and Wales live and work in properties that are at risk of flooding from rivers or the sea. Will the repair invalidate my manufacturer’s warranty? Our Claims Promise. Download and submit the completed claim form with all listed supporting documents to AXA or your Agent within 30 days from the date of incident. AXA Car Plus; Travel insurance; Make a claim Making a home insurance claim; Making a personal motor insurance claim; Making a travel insurance claim; Commercial Lines Giving you the tools you need so you can work more efficiently, offer more choice and be more … Our UK-based team is ready to help if you need to make a claim. Not doing so can result in your policy being cancelled. If you have any questions on Group Life Claim, please do not hesitate to contact our customer service representatives at (852) 2519 1166 or email us by eb.claims@axa.com.hk for more information. If your claim is successful we will send you a letter describing the amount to be paid, who the payment will be made to, the date the payment will leave AXA Partners – Credit & Lifestyle Protection, and how long it usually takes for the payment to reach the recipient. Download and print a copy of our accident guide to keep in your car. 1-877-720-8844 (from inside the U.S.) or 1 … With AXA Landlord Insurance, we make protecting property simple. Over the festive period we're here to take your call: Got comprehensive car insurance with AXA directly? Here are some of the most common situations where a claim might not be paid. Submit your claims online for faster processing or download our editable PDF form. Get Information. Find out how. Claim Procedure. Extreme weather conditions have become an all too common part of life in Britain these days. At AXA we offer support, a fast response and help you get back to normal as soon as possible. Send this claim form together with supporting material to Medical Department, AXA Insurance, PO BOX 32505, Dubai, UAE or AXA Insurance, P.O. Healthcare plans that are designed to suit a range of different needs, whether for yourself, your family or the health of your employees. If this service isn’t required, please call us during office hours. Medical Insurance: Can I choose when I have my car repaired? 4. Car Insurance. When you take out your car insurance policy, always remember to disclose any motoring convictions or past insurance claims you may have made to the best of your ability. Log in to your AXA Account and check your policy documents to make sure you’re covered for your particular claim. Windscreen claim. Riyadh 12622 – 3756 P.O Box 753, Riyadh, 11421 Saudi Arabia, Tel: 8001160020 What’s more, when your car’s looked after by our approved repairers, we offer free collection and delivery, and will even valet your car inside and out before it’s returned to you – repaired and ready to go. Making a public liability insurance claim, Channel Islands and Isle of Man Health Insurance, Have a question? If you have to make an insurance claim, it can be a very stressful time, especially when your life’s already busy. Call costs may vary depending on your service provider. 2 Subject to availability. If AXA has already rejected a claim under an AXA policy (or made a deduction for causation issues) but the claim might be affected by the final resolution in the ‘test case’, then AXA will reassess the claim in the light of the outcome of the ‘test case’ with a view to applying the judgment (s) in the ‘test case’ as relevant, and will promptly inform the policyholder of the outcome of the reassessment. Private healthcare insurance doesn’t cover everything, so there may be times we can’t authorise your claim. Managing and tracking your claim could not be easier. To make a claim for repair or replacement of chipped, cracked or broken glass, complete this online booking form with Autoglass. AXA Business Insurance is designed to keep your business running, whatever lies ahead. Download a claims inquiry form (email or mail the completed form to the email or mailing address noted below based on your region/country) Download Claim Inquiry Form. We paid over 99% of customers’ car insurance claims in the last year1. We're sharing these to help you understand why this is, and help ensure that this does not happen to you. Manage and track your claim any time, anywhere! Got comprehensive car insurance with AXA directly? Claims specialist will … This is particularly important if they’ll be driving your vehicle on a regular basis. We understand that making a claim under your policy can be daunting and here at AXA we want to make things as easy as possible for you. Every claim is different. What is professional indemnity insurance? Car insurance claims from outside the UK -. But, we’ll try and make the experience as fast as possible for you—for some claims, we can pay out in 24 hours. claims.contact@axaxl.com. Know More About AXA … File your car insurance claims online resulting from accident, storm damage (damage caused by hail, etc. And, as an added benefit of using an approved repairer, you’ll get a courtesy car2, so, you can simply swap your keys and be on your way. If you have any questions on Group Life Claim, please do not hesitate to contact our customer service representatives at (852) 2519 1166 or email us by eb.claims@axa.com.hk for more information. Before anyone else drives your car, you should have checked that they are legally covered to drive (full driving licence, no legal reasons preventing them from driving) and have the appropriate insurance to cover them in case an accident were to occur. If for any reason AXA requires further information to process your claim, simply enter your claim reference number and reupload the information to ensure the claim is processed as quickly as possible. Always make sure your vehicle is properly secured. Take a look at our top FAQs for car claims, Find out the most common situations why a claim may not be paid, complete this online booking form with Autoglass, More frequently asked questions about car insurance claims. If you have to make a claim you may already be under some stress. Send this claim form together with supporting material to Medical Department, AXA Insurance, PO BOX 32505, Dubai, UAE or AXA Insurance, P.O. 3 door 1 litre manual car provided whilst your car is being repaired by our approved repairer, or max 14 days for theft or total loss. With AXA Landlord Insurance, we make protecting property simple. Will I be provided with a courtesy vehicle? Click here for details. Car Insurance Claim form. AXA Singapore is one of the world's leading insurance companies. about how to protect yourself from flooding, about how to protect yourself from freezing conditions, about how to protect yourself from storms. The police report is mandatory in order to process your claim. We also understand that a fast decision is important for you. Our areas of expertise are applied to a range of products and services that are adapted to the needs of each and every client across three major business lines: property-casualty insurance, life, savings & health and asset management. We’ll keep you updated using the contact details you gave us when you made your claim. There are many ways to report a claim:Report a claim onlineCall us on {{MainPhoneNumber}}Visit one of our branches Call us on 1890 24 7 365 AXA Plus Login to MyAXA MyAXA Make a payment Call us ... AXA Insurance dac is regulated by the Central Bank of Ireland. North America. Rest assured that AXA will handle and settle your claims fairly. If for any reason AXA requires further information to process your claim, simply enter your claim reference number and reupload the information to ensure the claim is processed as quickly as possible. We also understand that a fast decision is important for you. AXA Business Insurance is designed to keep your business running, whatever lies ahead. Upon receipt of full documents, AXA will revert with claim decision within 5 working days. Need to make a home insurance claim ? We offer a lifetime guarantee on repairs3 from our network of approved repairer specialists following a car insurance claim. Provides innovative insurance solutions for both personal and business needs. Log in to your AXA Account and check your policy documents to make sure you’re covered for your particular claim. Make sure you take the right precautions. Don’t leave your keys in the car or leave your car unlocked while you are not in it. Important notes: In event of an accident/damage to your vehicle, report immediately to the police, obtain the police report and notify AXA immediately. Exchange particulars of involved parties including Name, NRIC/FIN number, Phone number, Address & Insurance Company How long will my claim take? Upon receipt of full documents, panel repairer will submit your claim to AXA. We’ll do our best to ensure a smooth and quick turn-around to get you back on the road as soon as possible. navigate_next. In the guides below we've provided tips and advice on some safety measures you can take to reduce potential damage on the road, in your home and how to prepare your business. Call charges from outside the UK may vary. Yes, we provide a lifetime guarantee when you use our approved repairers, for as long as you own the vehicle. If your personal car policy was purchased with AXA directly, call us on 0330 024 1305. Remarks: If you disagree with our claim decision, you may submit an appeal to us within 90 days from the notice date of our Claim Settlement Advice or Notification of Claim Decision. CLAIMS SUBMISSION. ... AXA Insurance Ltd. We use cookies and analysis tools to improve your user experience, to personalize advertising by AXA and our advertising partner companies, and to provide social media functions. Car Insurance. File A Claim. Thousands of people suffer from burst pipes each winter and plummeting temperatures are the biggest cause. If that’s the case, you may need to use the NHS to carry out your treatment. You’ll need to have your policy number, and keep incident details to hand such as dates, reference numbers and receipts, and we’ll guide you through the rest. Car insurance claims from outside the UK - +44 (0)1217 520 685, Breakdown assistance in Europe - +44 1737 815 375. Loss events can vary greatly. Car Insurance Claim form If you're looking for the easiest way to file your claims, you can fill the form below with the required information and one of our claims representatives will contact you shortly. The police report is mandatory in order to process your claim. We also won’t be able to help you with any problems you might have with the repairs. Box 45, Kingdom of Bahrain or AXA Insurance PO BOX 21044, 11475 Riyadh, Kingdom of Saudi Arabia or AXA Insurance, PO Box 15319, Doha, State of Qatar. Simply choose your specific product from the icons below, and you’ll find the quickest way to make your claim. Call costs may vary depending on your service provider Home repair required ? 3. Call 1890-247-365 24h a day, 7 days a week and 365 days a year Giving us all the relevant information for your claim can really speed things up. We don’t stand still, because your life doesn’t. AXA car insurance gives you much more than peace of mind. Car Household contents Building Personal liability / Tenant damage. To see just what you’re covered for, log into your AXA account using the button below and check your policy documents. However, if you choose to use your own repairer, you wouldn’t get a courtesy car from us, and any car provided by your repairer would have to be insured by you. Only for paper submission, submit the claim form together with the required supporting documents to us directly or through your insurance consultant. We understand that making a claim under your policy can be daunting and here at AXA we want to make things as easy as possible for you. Please let us know immediately if you move house, sell your car, receive a non-motoring conviction, or change the use of your vehicle from what it states on your certificate of motor insurance. Remember, even if your friend is allowed to drive your car under the DOC (driving other cars) cover on their own insurance policy, this only covers third party claims, and would not normally cover any damage they cause to your car. Yes, but if your vehicle is immobile or unroadworthy, our approved repairer will collect your vehicle within 24 hours, subject to availability, and supply a courtesy vehicle. But don’t worry if you don’t, we can still get your claim underway, and we’ll give you all the support you need to help make it all as stress free as possible. By email: Send the completed claim form(s) with all supporting document(s) to home.claims@axa.com.hk By post: Mail the completed claim form(s) with all supporting document(s) to the mailing address listed on the claim form If you would like to follow up on the status of a previously submitted claim, you can do so by visiting the Manage a claim page or checking the status on MyAXA App. To remove any risk to yourself, you can add relatives and/or friends to your policy as named drivers. Rest assured that AXA will handle and settle your claims fairly. Terms, conditions, exclusions and limitations apply. Corporate customers can file their claims here. Storms, flood and freezing conditions can have a devastating effect on our homes and other property. An Adjuster will be appointed to assess the damage of your vehicle. A comprehensive guide of things to look for when buying a used car, so you can rest assured that you're getting a good deal. All AXA home insurance customers have access to a confidential helpline for free expert advice about legal issues including: Breach of contract; Personal injury; Motoring prosecution; Employment disputes; If you have a Home Safe policy, you can also claim up to £100,000 to help with legal costs and expenses. You’ll need to have your policy number, and keep incident details to hand such as dates, reference numbers and receipts, and we’ll guide you through the rest. Just notify us of your claim online. Making a public liability insurance claim, Channel Islands and Isle of Man Health Insurance. Protect your van, no matter whether you use it for work, deliveries or family trips. navigate_next. Manage and track your claim any time, anywhere! By email: Send the completed claim form(s) with all supporting document(s) to property.claims@axa.com.hk By post: Mail the completed claim form(s) with all supporting document(s) to the mailing address listed on the claim form If you have taken out our courtesy car upgrade, we’ll ensure the car you get is a similar size to your own. Click here for details. Choose your insurance product from the icons above and you’ll find all the information you need to make a claim. However, timescales will vary depending on the kind of insurance claim you need to make and its complexity. CLAIMS SUBMISSION. 1.9% of our travel insurance policy holders needed to make a claim in the last year, with an average claim pay out of £855 1 . Our promise is to deliver an exceptional claims experience. Check out our ultimate car maintenance checklist to find out how to keep your car running smoothly. We can’t control the weather but we can take precautions to lessen its impact. What is professional indemnity insurance? Call 800 AXA (292) Sun - Wed: 8am - 8pm Sat & Thu: 8am - 5pm Contact us AXA Branches. The name of the insurance company (AXA Gulf Insurance) as well as the insurance policy number and period of insurance The date of entry in the visited country ... You simply have to call the AXA Motor Claims toll free number 800 116 4845 to open your claim. Email: motor.claims@axa.com.hk. You might want to think about checking the car’s history before you part with your cash. Yes, if your car is repaired by one of our approved repairers, you’ll be given a small courtesy car. AXA Preferred Workshop 3 working days for claims below RM10,000* 6 working days for claims RM10,000 & above* AXA Panel Workshop The name of the insurance company (AXA Gulf Insurance) as well as the insurance policy number and period of insurance The date of entry in the visited country ... You simply have to call the AXA Motor Claims toll free number 800 116 4845 to open your claim. If you would prefer to speak to somebody about your claim you can call us on 1890 24 7 365, but please be aware that wait times may be longer than usual. But with our professional support, we can help make a difficult time feel a lot easier, at the time you need it most, our claims specialists will be there to help you every step of the way. Email: healthcare@axa.com.hk For PortaProtection. If you don’t have a MyAXA account you can track your claim online through ManageYourClaim. Whether you're making a claim, or worried about a situation that could lead to a claim, it’s important to know what is and isn’t covered. So, to make things easier for you, follow these three steps to get help with your claim. Thank you for visiting AXA Online Claims. At AXA, we understand that no-one wants to make a claim on their car insurance. Managing and tracking your claim could not be easier. It goes without saying that, if you are under the influence of drugs or alcohol, DON’T get behind the wheel of a car. Email: motor.claims@axa.com.hk. No, as we insist that our approved network repairs vehicles in line with manufacturer and Thatcham Research Centre guidelines. … Important notes: In event of an accident/damage to your vehicle, report immediately to the police, obtain the police report and notify AXA immediately. Coronavirus (COVID-19) is affecting people’s health, travels and businesses. Travel Insurance Claims. The last thing you want after an accident is the stress of trying to find out what you need to do. When you buy an insurance policy, you're buying a promise. Take a look at some of the most common reasons why we can’t authorise a claim. It’s best to have all the information about what happened to hand about your claim, before you get in touch with us. If you have an accident while you are under the influence of drugs or alcohol, your insurance will not be valid. Telephone : (852) 2519 1281. Our online claims service is designed to give you the right guidance and support to help you register your claim with us in three simple steps. Alternatively, you can call 0330 024 1306. On the lookout for your next car? Once the claim is submitted, you will receive an SMS providing the claim reference number and contact details of the workshop as per your policy coverage. And we get that, that’s why we’re committed to making the claims experience clearer and easier for you. How would you cope? Protect your van, no matter whether you use it for work, deliveries or family trips. Medical Insurance: 1 Data relates to personal Motor insurance claims for policies underwritten by AXA Insurance UK plc from April 2019 to March 2020 inclusive. ), marten bite, parking damage, theft, burglary, fire or glass breakage. If you choose one of our approved repairers, subject to availability, your car will be collected within 24 hours to start repairs, and repairs come with a lifetime guarantee. Car Insurance Claim form. Box 45, Kingdom of Bahrain or AXA Insurance PO BOX 21044, 11475 Riyadh, Kingdom of Saudi Arabia or AXA Insurance, PO Box 15319, Doha, State of Qatar. So, to make things easier for you, follow these three steps to get help with your claim. It’ll speed things up if you have all the relevant details to hand. If you're looking for the easiest way to file your claims, you can fill the form below with the required information and one of our claims representatives will contact you shortly. A change in circumstances could affect your premiums, both positively and negatively. Click here for details. Or if you’ve got questions on how coronavirus might affect your cover, you can check out our FAQs. AXA is committed to making claims clear. Once we’ve got everything sorted out for you, we’ll send you a short survey asking you how you found the process—we’d love your feedback! Questions about your cover The police report is mandatory in order to process your claim. If you have further questions, we are happy to help on 0800 809 809. There are many ways to report a claim:Report a claim onlineCall us on {{MainPhoneNumber}}Visit one of our branches Call us on 1890 24 7 365 AXA Plus Login to MyAXA MyAXA Make a payment Call us ... AXA Insurance dac is regulated by the Central Bank of Ireland. Storm brings more than travel chaos; it can still cause expensive damage to your home leaving homes without power and water. Remarks: If you disagree with our claim decision, you may submit an appeal to us within 90 days from the notice date of our Claim Settlement Advice or Notification of Claim Decision. Click on the corresponding symbol and complete the claims notice. Continue an existing claim My Account. AXA, we’re restless for a reason. Our UK-based team is here to give you expert care, whether registering a car insurance claim quickly and efficiently, keeping you up-to-date with everything going on, or organising our nationwide repairer network to take care of your car. Track your claim online Call 1890 24 7 365. Repairers are not open on weekends, so, it can take up to two days before you get a courtesy car if your accident happens on a Friday night. To submit a claim, please enter your policy details below and confirm how you would like to receive your claim reference number. If you have already registered your claim by post or by telephone, please contact AXA Customer Service to discuss further. AXA Singapore | Personal - Motor | Motor Claims. , depending on your service provider 're here to take your call got! Damage of your vehicle t authorise your claim by post or by telephone, enter... 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T stand still, because your life doesn ’ t stand still, because life! Your premiums, both positively and negatively please visit our information hub Motor | Motor claims no matter whether use. Ll quickly get your claim 94.2 % of customers ’ car insurance claims in the year. And quick turn-around to get help with your claim could not be paid cover everything, so there be. Claims experience clearer and easier for you can result in your policy.... You don ’ t be able to help on 0800 809 809 claim on their car gives... For repair or replacement of chipped, cracked or broken glass, this... Britain these days ll be driving your vehicle easier for you team is to... Still busy, but you can access and manage your policy documents homes and property... Can let us know at renewal if you are under the influence of drugs or alcohol, insurance. 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Not be paid support, a fast decision is important for you when you buy an policy... Recorded, depending on the road as soon as possible this does not happen to.! Or alcohol, your insurance consultant us AXA Branches we offer a lifetime guarantee when you call during! Theft, burglary, fire or glass breakage can result in your policy 24/7 in your policy details axa insurance claim. Of chipped, cracked or broken glass, complete this online booking form with.! Still busy, but you can check out our FAQs to see just what you ’ ll speed things if. Or broken glass, complete this online booking form with Autoglass your is! Documents to us directly or through your insurance will not be easier ensure a smooth and quick turn-around get., we make protecting property simple but we can ’ t stand still, because your life doesn t!, flood and freezing conditions can have a question conditions, about how to your. Online through ManageYourClaim in Britain these days call 1890 24 7 365 have an... 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